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	<description>You can start right now! - Unified communication and collaboration empowering business communities</description>
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		<title>Where is Unified Communications Going?</title>
		<link>http://opencommunications.wordpress.com/2008/11/18/where-is-unified-communications-going/</link>
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		<pubDate>Tue, 18 Nov 2008 21:21:16 +0000</pubDate>
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				<category><![CDATA[Overview]]></category>
		<category><![CDATA[conferencing]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[ERP]]></category>
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		<category><![CDATA[global collaboration]]></category>
		<category><![CDATA[Mark Straton]]></category>
		<category><![CDATA[mobility]]></category>
		<category><![CDATA[siemens]]></category>
		<category><![CDATA[siemens enterprise communications]]></category>
		<category><![CDATA[sustainable business]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://opencommunications.wordpress.com/?p=136</guid>
		<description><![CDATA[As a concept, “unified communications” has been around for awhile. It can mean anything from bringing all business communications into a single, seamless user experience to bringing global collaboration and conferencing technologies onto the same basic platform as traditional voice and text communications systems. It’s one of the most exciting ways in which technology is [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=opencommunications.wordpress.com&blog=1204617&post=136&subd=opencommunications&ref=&feed=1" />]]></description>
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		<title>Unified Communications: Helping SMBs Respond Quickly, Anywhere</title>
		<link>http://opencommunications.wordpress.com/2008/11/14/unified-communications-helping-smbs-respond-quickly-anywhere/</link>
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		<pubDate>Fri, 14 Nov 2008 22:47:27 +0000</pubDate>
		<dc:creator>opencommunications</dc:creator>
				<category><![CDATA[Overview]]></category>
		<category><![CDATA[HiPath OpenOffice]]></category>
		<category><![CDATA[Martin Northend]]></category>
		<category><![CDATA[siemens enterprise communications]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://opencommunications.wordpress.com/?p=133</guid>
		<description><![CDATA[Unified communications options all compete to lower costs, increase productivity and improve customer service. When it comes to customers &#8211; improving response times and quality &#8211; businesses all have to earn customer loyalty. In this podcast, Siemens’ Martin Northend discusses some of the ways that Siemens’ HiPath OpenOffice can help small- and medium-size businesses compete [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=opencommunications.wordpress.com&blog=1204617&post=133&subd=opencommunications&ref=&feed=1" />]]></description>
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		<title>Webcast: &#8220;Managing the Transformation to Multimedia: How the City of Minneapolis Did It -and Boosted FCR by 19 percent&#8221;</title>
		<link>http://opencommunications.wordpress.com/2008/11/13/webcast-managing-the-transformation-to-multimedia-how-the-city-of-minneapolis-did-it-and-boosted-fcr-by-19-percent/</link>
		<comments>http://opencommunications.wordpress.com/2008/11/13/webcast-managing-the-transformation-to-multimedia-how-the-city-of-minneapolis-did-it-and-boosted-fcr-by-19-percent/#comments</comments>
		<pubDate>Thu, 13 Nov 2008 22:19:30 +0000</pubDate>
		<dc:creator>opencommunications</dc:creator>
				<category><![CDATA[Webinars]]></category>
		<category><![CDATA[aspect]]></category>
		<category><![CDATA[contact center]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[crmexchange]]></category>
		<category><![CDATA[dennis hauser]]></category>
		<category><![CDATA[don van doren]]></category>
		<category><![CDATA[ser]]></category>
		<category><![CDATA[siemens enterprise communications]]></category>

		<guid isPermaLink="false">http://opencommunications.wordpress.com/?p=128</guid>
		<description><![CDATA[Presented By: Dennis Hauser, Senior Customer Interaction Consultant and Solution Manager, Siemens Enterprise Communications;  Don Stickney, Director of Minneapolis 311 Contact Center;  and Gina Filigenzi, Senior Telecom Analyst, City of Minneapolis, BIS Telecom and Network Services
Date: November 18th, 1:00 &#8211; 2:00 pm Eastern
Register Now
Turning your call center into a fully multimedia contact center is a strategic [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=opencommunications.wordpress.com&blog=1204617&post=128&subd=opencommunications&ref=&feed=1" />]]></description>
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		<title>Democratization of HD Video Conferencing</title>
		<link>http://opencommunications.wordpress.com/2008/11/11/democratization-of-hd-video-conferencing/</link>
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		<pubDate>Tue, 11 Nov 2008 04:40:09 +0000</pubDate>
		<dc:creator>opencommunications</dc:creator>
				<category><![CDATA[Overview]]></category>
		<category><![CDATA[Webinars]]></category>
		<category><![CDATA[siemens]]></category>
		<category><![CDATA[collaboration]]></category>
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		<category><![CDATA[democratization]]></category>
		<category><![CDATA[enterprise mobility]]></category>
		<category><![CDATA[HD Video]]></category>
		<category><![CDATA[high definition video]]></category>
		<category><![CDATA[OpenScape video]]></category>
		<category><![CDATA[video conferencing]]></category>
		<category><![CDATA[Wayne Seifried]]></category>

		<guid isPermaLink="false">http://opencommunications.wordpress.com/?p=126</guid>
		<description><![CDATA[As high definition video conferencing takes hold in the enterprise, it improves communication in clear ways, as well as in some subtle ones. The impact on the boardroom is one thing: groups and executives now come together for effective virtual meetings that save money and valuable energy resources. But new technologies are bringing that value [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=opencommunications.wordpress.com&blog=1204617&post=126&subd=opencommunications&ref=&feed=1" />]]></description>
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		<title>Unified Communications: Greater Productivity, Lower Costs</title>
		<link>http://opencommunications.wordpress.com/2008/10/30/unified-communications-greater-productivity-lower-costs/</link>
		<comments>http://opencommunications.wordpress.com/2008/10/30/unified-communications-greater-productivity-lower-costs/#comments</comments>
		<pubDate>Thu, 30 Oct 2008 21:27:20 +0000</pubDate>
		<dc:creator>opencommunications</dc:creator>
				<category><![CDATA[Overview]]></category>
		<category><![CDATA[Webinars]]></category>
		<category><![CDATA[Enterasys]]></category>
		<category><![CDATA[mobility]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[reduce cost]]></category>
		<category><![CDATA[siemens enterprise communications]]></category>
		<category><![CDATA[UC Luc Roy]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://opencommunications.wordpress.com/?p=122</guid>
		<description><![CDATA[Mobile UC means bringing unified communications applications to mobile workers with the same quality and reliability as we have at the desks in our offices. In this podcast, Luc Roy, Vice President of Enterprise Mobility with Siemens Enterprise Communications, discusses the impacts and challenges involved with keeping productivity high, costs low, and workers connected. At [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=opencommunications.wordpress.com&blog=1204617&post=122&subd=opencommunications&ref=&feed=1" />]]></description>
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